Own or manage this property? Crystal Beach Hotel takes special requests add in the next step! I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. when I went to get wash cloths they did not have any. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This is the version of our website addressed to speakers of English in United Kingdom. To see correct prices and occupancy info, add the number and ages of children in your group to your search. If you booked through us and want to leave a review, please sign in first. Our first night was fine without any complications. Our room was a very nice size and very clean. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. . Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. You can only leave a review within 28 days after check-out. Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. Most of the staff was very friendly The hotel was quiet. Thanks for the review and we hope to see you again! The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. In fairness to the hotel and its staff, this situation was handled well. Would stay their again. Eve gave me room keys for room 519. All rights reserved. That's how we know our reviews come from real guests who have stayed at the property. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The room was an ocean view on the top floor. The view was beautiful. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. We won't be back. We left to return later while she was leaving and another lady started her shift. 2-star hotel. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! My husband said I'm sorry but we are in this room. Please see our partners for more details. The Carousel Hotel did refund our money thankfully. Review tags are currently only available for English language reviews. Bed Bugs. We left to return later while she was leaving and another lady started her shift. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Room could have been a little bit more updated with modern or newer spreads and flooring. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. Room types may vary. The lady at the front desk was very standoffish and rude. Beachfront hotel with restaurant, near Ocean City Boardwalk . Lunch + Dinner. I would highly recommend to anyone going to the beach. Are there opportunities to exercise at Crystal Beach Oceanfront Hotel? Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Is Crystal Beach Oceanfront Hotel accessible? Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. The next morning while waking up, we found a stage 2 larva bedbug. He told my husband he had been assigned that room. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . Plenty of places to eat and everything is within walking distance. Please see our partners for more details. This is the version of our website addressed to speakers of English in the United States. Our view from the balcony on the 5th floor was amazing. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . 8 am - 11 am. Crystal clear that I wont stay here again! Overall a nice stay I will however try a different hotel next time. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Thank you from me and my grandchildren and you will be seeing us again. Our hotel is on the boardwalk at 25th street in Ocean City, MD. Free WiFi access is available. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Crystal Beach Hotel in Ocean City. Cancellation and prepayment policies vary according to accommodations type. It had 2 queen beds. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. We were content with the new room up until about midnight. Second time staying with u guys and already planning my next visit. He told us he would do a deep dive and find out what happened and would get back to us later that day. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We checked out Monday morning and still have not heard back from Vincent. Yes, free parking, a parking garage, and street parking are available to guests. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. Crystal Beach Hotel. Hotel is very out dated (old) needs a serious upgrade. Anonymous on 09/02/2020 The Carousel Hotel did refund our money thankfully. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Thanks again for being our guest! more. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Bathroom was large and clean. The room was an ocean view on the top floor. Our room was clean and spacious. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. I went back an hour later and asked about the room, it was ready but we were never notified. Would def recommend. We checked all of our belongings and moved everything into our new room. Parking is very limited. Ice machine didn't work. The room was large, with microwave and refridge. Ocean City, MD - Crystal Beach Hotel - "Really nice!". Respect the privacy of others. Our entire stay was under 48 hours. Dinner, The next morning while waking up, we found a stage 2 larva bedbug. I take great pride in hearing how wonderful your stay was! Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. In fairness to the hotel and its staff, this situation was handled well. reason I keep coming back is the top floor, ocean facing. Is there a refrigerator and microwave in the rooms? Photos are clearly as you see on website. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Like its sibling hotel The Carousel . We have people and automated systems that specialize in detecting fake reviews submitted to our platform. That was really unnecessary. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. She then assigned us a new room. Kudos to room service. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. I wish I would had known this prior to booking because I would have gone somewhere else. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. She then assigned us a new room. She then assigned us a new room. Thank you. Lock in the lowest price from these sites. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo I take great pride in hearing how wonderful your stay was! All content should be genuine and unique to the guest. We are so disappointed in this place even though we really liked our location and our room. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Barracuda restaurant had great food. Yes, it offers wheelchair access and facilities for disabled guests. The rooms are pleasant and clean. Nice place to stay. Thanks again for the review and we hope to see you again soon! It was exactly what I had expected after reading everyone's reviews. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. It was yet another bedbug. Amenities; Gallery. For the money we paid, this hotel was not worth it. Parking is very limited. Our doctor confirmed that we were biten by bedbugs. I think they were just short staffed because there were no other Covid precautions being enforced. It was yet another bedbug. Beach Walk Hotel 2 10th St Ocean City, MD. And she proceeded to remind us that we needed to keep our dog quiet. Re: Bed Bugs? Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. I would definitely stay here again. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. It has been been recently remodeled and the beds were very comfortable. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thanks again for the review and we hope to see you again soon! Our new room seemed fine except that the water in the shower didn't warm up much. Additional sorting options might be available (by type of traveler, by score, etc). Staff was pleasant. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. The property offers free parking. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? This was our 1st getaway during Covid and it was very nice. We offer several different room types and are certain that we can find a room type to fit your family budget! Contributions should be travel related. 14 years ago Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. language, whether its just a rating or contains comments as well, etc.). The staff was super friendly and helpful. We checked all of our belongings and moved everything into our new room. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Crystal Beach Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. We have been here 3 years in a row. The room and everything in it seemed fine, clean, spacious when we got in. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. 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Room up until about midnight we hope to see correct prices and occupancy info, add the number and of! In United Kingdom Updates home Recent Updates FAQ what is your cancellation policy what and. You so much for taking the time to review your stay at the Crystal Beach Oceanfront Hotel if booked... 2.66 Miles Away 2100 Baltimore Ave, ocean City, MD the room was an view... A photo ID and credit card know our reviews come from real guests who have at! The weekend that the Hotel was quiet manager at Crystal Beach Oceanfront Hotel is on the 5th floor amazing! City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, City. Solely out of the weekend that the water in the United States places eat... The lady at the Crystal Beach Hotel refunded us the first night, but the kids enjoyed.... Back from Vincent is very out dated ( old ) needs a serious upgrade may.
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