This can result in more investors coming on board or current investors increasing their contributions. A face to face interview is conducted with the hiringmanager to present his business case. Therefore, you must tell what benefits the company will be able to render if it adds more people to the project. With growth projections remaining strong, she started looking ahead to determine when she might need to bring on an additional staffer. The small company, which is based in Louisville, Colo., and sells pharmaceutical-grade nutritional supplements, had never had a human resource function or offered employee benefits when Parrish came on board. Thanks for the comment. If your organization is in the middle of cost-cutting, now probably isn't the time to make that type of request. Before you write the proposal, you should well aware of the total number of people needed to be hired as additional staff. The companys website is bearing hundreds of complaints about the shipment process which is also because of the understaffed workload. Follow a professional letter template or format. Lets face it, being under staffed is REALLY frustrating. Dear James, I've been researching employee training programs and I have come across Lorman Education Services. You will need to focus on the benefits the resource will add. Still, she had to do her due diligence and create a proper job description prior to hiring a well-rounded HR generalist. It'll create a mini business case andincrease their business acumen & critical thinking when justifying additional staff. Do you have any suggestions. Fosters a strongculture of business acumen for managers and ensures they (and their teams) view adding headcountthrough a business lens. But, some companies think they can increase individual worker output while keeping production constant. If in January it took you 10 days to complete a given task, and the same task now takes 20 days, it would help show that the team is in need of more staff to properly support your customer. At the time, I had 12 employees and asked each of them to record their hours. We can't keep up without temporary help during the holiday season. 1. The customer service manager says that orders are taking as long as four days to ship out, which will only get worse if we don't act now. Is employee satisfaction down. The letter will communicate the urgency of doing this. I shall be thankful to you for this consideration. Create a spreadsheet with 4 columns titled: "Job Duties," "Notes," "Monthly Hours," and "Yearly Hours.". No magic formula or hocus pocus. To write a Sample Justification Letter to Hire a New Employee, follow the steps below: Today's date. Justifying the expense can be difficult, but the pandemic's impacts on small businesses and departments make it a much harder conversation for many. You feel your team is understaffed and overworked. Subject: Request for additional staff Sir/ Madam, Courteously, my name is ______ (name) and I am working in _______ (department) as ______ (designation) of your company i.e. Step 3: Collect the right data For example, the cost to employ someone who earns $50,000 a year is approximately $15,850, making the total cost for that employee $65,850 year. Describe how each of the requested employees will enable your department to complete work on schedule. For many businesses, the cost of an employee can represent as much as 30% 50% above their actual wages, once you factor in things like benefits, insurance and bonuses. All information is provided in good faith, however, we make no representation or warranty of any kind regarding its accuracy, validity, reliability, or completeness. Think about the function of the job. Copyright 2015-2018 All rights reserved. For example: When and where you should bring up adding more headcount to your team is crucial and wildly depends on your company and situation. At first I didnt believe it, but as I thought about it more, it did make sense. Succession Planning could this person take more responsibility and grow? This is a letter that a manager may be writing to the Human Resource department requesting them to replace a staff member who has resigned. So its a fact: hiring is costly, it is a distraction, and it is an unpopular request. Facts that highlight a need for action. Ask astakeholderwith a healthy respect for the bottom line (for example, an investor) to vet all requests for new hires outside of the budgeting process. Employment Lawyers, Employee Handbook Kit Use the information to show your equivalent head count and to gain support to hire. A short, easy story that offers many great insights for first-time managers. Now, how many times have you heard the person they were asking their own manager, HR, or an executive promptly say Sure!? A few suggestions for you: 1. In terms of the need for re-instating the role (full time), focus on why the position is needed in the first place. Your company's name and address. Eliminating employees increases equity for owners and decreases costs associated with benefits, salaries, equipment, training, etc.Productivity Companies sometimes downsize to increase productivity. The main objective of this letter is to convince the reader to provide more staff. As part of my strategy, however, I included the need to increase staffing. So, what are some of the reasons its so hard to advocate for more staff? Here is a sample headcount justification presentation that can help you formulate your argument to get more people and hire additional staff. It will completely ease you to look guide Justification To Hire Additional Staff Sample as you such as. 3. Luc StillMarketing Executive OfficerI-OPRA, California34A Stickart Station Avenue, California, USA, Re. Jurisdiction. We recently began providing employees with these standing desks and feedback has been tremendous. Factors such as company growth, increased revenue, expansion into new markets and employee attrition also can require additional staff. Personnel: Provide employee(s) (including names for each identified position) of the applicant/recipient organization, including in-kind costs for those positions whose work is tied to the grant project. Ruth also is certified as a facilitator for the Center for Creative Leadership Benchmarks 360 Assessment Suite, and is a Logical Operations Modern Classroom Certified Trainer . Thank you. The same principle applies to business when justifying additional staff. About Us | Terms & Conditions | Privacy Policy | Contact Us | Disclaimer, Re. Unlimited Vacation Policy Which is Better? Besides, we also need a sales associate who can associate all the marketing valuation of the project under the companys project ideology and establish financial statements for the personal, commercial, and bank records. Interested in more Celarity webinars? Oftentimes, we extend working hours, and sometimes, more manpower is obtained. Do you need a full-time employee or a part-time assistant during peak times of the year? We all want happy and healthy employees.Get them on their feet! The final launch of the project is on 12-12-20XX and the presentation has to be completed before 30-11-20XX. Tekla Industries. In the next column, detail the work: 2600 requests per month @ 4 . $("span.current-site").html("SHRM MENA ");
Celarity is an award-winning Staffing & Recruiting agency for Marketing, Creative & Digital talent with a mission: Creating happy careers with meaningful connections. It provides the framework so you know exactly what questions to ask. All Rights Reserved. Before we can talk about adding staff, we need to understand (and acknowledge) why its a big deal. Contract Type. Our team serves a large client that is constantly growing and we are needing help. Does the position have to be full time? The person in charge of the Human Resources Department or the person in charge of hiring. Re. [/ezcol_2third] [ezcol_1third_end], Format: .zip File (PDF Guide; Excel Templates). 0
For example, if the goal is to increase sales by 30 percent, more HR help would be needed to hire and support additional sales staff. It's very likely that you'll never see the ones that don't! Then, skip a line and address the letter starting with "Dear . if(currentUrl.indexOf("/about-shrm/pages/shrm-china.aspx") > -1) {
The HR team researched the company's needs, assessed the current labor market and estimated the overall cost for the additional employees. Other details have been attached. Provide facts and figures if possible. I dont often see a business case presented along with a request for more resources. Thank the employer for their review and consideration of your training request. Costs People are a large expense for companies. Document the work youre currently doing, the work thats not getting done due to a lack of resources and the costs associated with both. Additional information may be requested prior to approval, if needed or themanager will be notified directly if staff job requisition request is not approved. Sample training request letter As you draft your letter to request training, reviewing an example may help you frame your letter more effectively: Dear Mrs. Email us if you have more specific questions and wed be happy to help. State your current departmental budget. The steps are quite simple. The temp currently works full time (40 hours a week), but does not have benefits, PTO, paid sick leave, or access to our gym. Members can get help with HR questions via phone, chat or email. The good news is that the bottom line is madeup of a flexible menu of items that can be changed. How To Manage a Hostile Team of Employees, Project Scope Creep Management: Tips, Strategies and Essentials for Coming Out on Top. You could also send them this article! If you could expand on the topic of gathering date, I would be most appreciative. Build specialized knowledge and expand your influence by earning a SHRM Specialty Credential. @DrJohnSullivan. Sample Warning Letter to Employee for Tardiness, New Employee Introduction Letter Template, Sample Notification Letter to Clients - Minnesota, Sample Warning Letter to Employee for Misconduct. Then, I was given some advice from a trusted colleague, who told me to take matters into my own hands. The project barely has ten months of work; therefore, I request you to investigate the following details on the hurdles of project initiation. If you can demonstrate that the payback for taking on extra workers . The budget for additional staff is more than just what employees earn. But, sometimes hiring is actually necessary. How much faster will you be able to get to market? Both the revenue and expense line can be modified,(10-3) = 7. 2. Which best describes the metrics you track in your organization? I specifically told them to record actual hours spent on the job,not just the tasks they spent time on betweenthe hours of 8 to 5PM. Real Advice from Real Bosses. Hiring more people makes the company bear more expenses. In work life, meeting deadlines and executing tasks at a normal pace is eminently important. Parent Clauses. Its important to use data and facts to bolster your position, as well as to tie the increase in headcount to business needs. Follow the tips given below: At the very start of the letter, it is very important to address the needs of the worker. More specifically, are they doing something that another person could/should do? Regards, Tim G. Editor The Managers Resource Handbook. My case is more about showing better time to market for our content and its more of a quality assurance discussion. . es]gND+>\7_N>O"'&9O|R@vL
\` @&@Vb!,Lh(. Request Summary/Justification - Please provide a justification for or summary of your request. Many companies limit this to one year, as it then leads to a discussion of are they really temporary?. Readers with access only to the executive summary should fully understand the underlying reasons for the request for additional staffing. Explain why you are writing this letter and that the current workload is becoming too much for your current staff to complete without additional assistance. She holds a Master of Arts in sociology from the University of Missouri-Kansas City. I am looking forward to meeting you in person to discuss this further after your response. Decisions are far easier to make when they are driven by data. Here, you should tell how many people need, for how long you need these supplementary people, whether you need full-time workers or part-time workers, and some other specifics. State the purpose of your proposal and identify who provided input. Deadline has to be met and things are not going the way there were planned. This type of planning generally occurs before the company opens its doors for business. View the latest on-site and remote opportunities. If your department will not be able to meet a crucial deadline, mention this fact. However, the 20% value is arbitrary; you could certainly use a number you feel is more appropriate. But building a solid business case that aligns with the companys strategic goals can get you the help you need. The recruitment of additional staff on a temporary basis of eleven months can be of great importance as it has much importance in the project accomplishment. The contracted project was to be initiated on 01-02-20XX which has not been initiated well till today. Is the quality of work on your team decreasing? Explain that increasing staff levels will allow your company to ramp up production or provide additional services. Before you start writing the letter, make sure you have a way to define the position you're outlining. hb```f`` B@$QC{VsZK^kv':wO8jm3me aF?e| Dr John Sullivan is an internationally known HR thought-leader from the Silicon Valley who specializes in providing bold and high business impact; strategic Talent Management solutions to large corporations. Begin the letter by explaining that you are requesting a specific number of new employees. EC-002J9. Avoid guessing when it comes to requesting additional staff. Before you begin writing a letter requesting additional staff, make sure you have all the facts and figures in front of you to support your request. Inform your manager that you appreciate his consideration of your request and would like to meet soon to discuss the matter in more detail. Justifying the Requirement of Additional Staff for Outbreak of Workload in the KYEL Construction Project-20XX Contract no. Opening salutations. A sample Justification Letter for Additional Staff can be downloaded below. Depending on the size of your organization and the complexity of your staffing plan, your request for additional staff proposal should have at least four basic sections: Some proposals may require additional sections, such as Project Evaluation and Communication Strategy, but a human resources planning proposal may not need more than the basic four. Hiring approvals dont always happen the first time theyre submitted, Herrmann notes. Many organizations base hiring decisions on cost, so your proposal's budget section should describe the costs and the basis for your projections. Based on the late night emails and their tired voices, I knew all of them were putting in extra hours week after week. Tools, Resources and Guides for Managers and Business Leaders. Describe the impact on the department if the request is not approved. Below you will find our recommended reads for managers and business leaders who want to improve their skills. The Position Justification Form will take some time to complete by yourmanagers asking for additional headcount. Is the quality of work decreasing because of the quantity of work being handled? But then again, the data did not lie. Justification of the Proposal of Hiring Additional Workforce for the Sector-905 Project based on Necessity and Unmanageable Workload, Request Letter to Boss for Vacation Leave, Request Letter to Judge for Leniency in Sentence, Application for Loss of College Identity Card, Disciplinary Action Notification for Unprofessional Conduct, Car Booking Cancellation Letter to Company, Apology Letter for not Joining the Company, Letter Apologizing for Unable to Join the Company, Leniency Letter To Judge Before Sentencing, Application Letter Samples for College Admission, 30-Day Friendly Eviction Notice to Landlord. With 30 additional seasonal employees we would be able to expand hours of operation and work 24/7 during the holiday rush. Accounts Manager. 8120 Penn Ave. S. #220 Bloomington, MN 55431. Focus on the impact. The best way to justify hiring additional staff is to point out how important employees are for growth and customer service. Impact on goals a company is trying to achieve, Indisputable facts that highlight a need for action, How the business has been/will be negatively impacted by not hiring, An increase in the number of projects being assigned to the team but with the same number of resources (or less) assigned to complete the tasks, Working hours of current staff, which show everyone is consistently working extended hours. 1. var currentUrl = window.location.href.toLowerCase();
Why is that important? Houston, TX
Please log in as a SHRM member. Its such a touchy subject because as you point out, the work just keeps piling up as we scurry to find a way to justify more bodies. The project has unexpectedly grown in size and more things are to be done now. Sample Justification Letter for Additional Staff. I have tried several different search terms to search for information and ideas and this article is the closest I have found so far. Employee Headcount Justification Template How to Justify Adding Staff Free Downloadable Template. Thus, few things in business are as compelling as detailed data and quantitative information that support rationale, explain decisions and justify actions. Here is a sample headcount justification presentation that can help you formulate your argument to get more people and hire additional staff. We require more people to work as representatives because there has been a reduction in the productivity of currently working representatives because of the workload. The Limited Vs. How can you justify an increase in staff? A: They absolutely are if adding the additional housekeeper expense doesnt affect the bottom line of our household monthly budget. The ABC Company Human Resource Manager, [insert name], submits this proposal, dated [insert date] to justify the addition of five additional staff across two departments: Corporate Sales and Accounting. Consider the full landscape your boss is currently dealing with before approaching them with your request. Very interesting article! Within six months, she established an employee benefits program and hired 29 people. 77043, for Setting up a Department of Human Resources, Newsletter. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Members may download one copy of our sample forms and templates for your personal use within your organization. edu/academic-policies-and- . Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. $("span.current-site").html("SHRM China ");
I am a director who is trying to justify hiring another salaried supervisor. This little book packs a big punch when it comes to improving how you serve your customers. For managers, the lesson here is to understand the power and importance of making data-driven decisions. If you're looking for other documents to support opening a new position, check out the. I hope this helps! Again, details matter. In the past few months, our company has experienced exponential growth. Among all the decisions that managers, executives and investors need to make, the easiest questions to answer are those thatcome prepackagedwithsomeindication of value or benefit. We're paying close to that right now in overtime. Work @ ConnectsUs Usually its just a request with nothing behind it. As the client has grown, come July your same team of 5 may now have 10 weeks of scope. First, look at the demand you are seeing from your client and compare it to your teams capacity. Youd have to have people completely focused and isolated I would think to make that happen. Indicate how business is being negatively impacted. I enjoyed your article and it provides good advise on how to address the problem of staffing. POSITION REQUEST/STAFF JUSTIFICATION FORM Vacancy Request Form | Division of Talent & Inclusion UPDATED: January 10, 2020 . Since that time, I have seen several other managers continuously struggle to justify their staffing levels and gain support to hire. A concise letter free of unnecessary jargon is more likely to be read and understood. Additional filters are available in search. The person in charge of the Human Resources Department or the person in charge of hiring. If possible, you could offer your assistance with interviewing candidates to ensure the right person is hired. Those could include data to show an increase in the HR workload and your work hours or a decrease in employee satisfaction. Because increasing staff size is a truly a business decision, we have included comments throughout this download to help you build your own business case. WITH GUIDANCE FOR COMPLETING SF 424A: SECTION B FOR THE BUDGET PERIOD. ID. For example, your needs assessment might include descriptions of average employee tenure, succession planning, employee training and development, and attrition and turnover. Along with this, people are not getting their shipment at their doors within the period of 48 hours which was the core objective of this sale project. Since this process can be time-consuming, it is helpful to have a sample Justification Letter to Hire a New Employee on hand to save time. Think about the last time a new position was approved in your small business. I need your management book that help me in my managerial position to act accordingly. Justification Letter Samples for Additional Staff In work life, meeting deadlines and executing tasks at a normal pace is eminently important. However, as I found out, managers arefar more likely to gain support when he or she can prove it is truly the right thing for the business to do. When it is time to expand your workforce, you will first need to submit a request to the head of your department or company for approval to hire a new employee. ________ (company). I reported to the vice president of finance and had a very good working relationship with her, so she was clued in to my day-to-day [responsibilities], Parrish says, adding that the process of building a case for adding HR staff was more informal than in some organizations. How much time was spent on thejustification to hire a new employee? The company finalized its proposals and started working on this project with the partnership of W-IT Groups, CA. Country. For 30 years we have proudly connected 600+ companies with over 5,000 candidates. After all, their team was very busy and they could really use some more people. FORHR CONSULTANTS Also, present a risk assessment that includes a comparison of all the other options considered besides hiring, Young says. Stuff is falling through the cracks. Sample Letter Requesting Additional Staff. Portray your efforts thus far in your position. What does this position accomplish over the next say, 3-4 years? Legislation, COVID-19, HR. Thanks for the questionovertime can be a big problem for a business it costs money, but it also wears down your work force over time. One argument against increasing staff is the thought that your section can do more if you were more efficient. We require 10 more people working as the full-time customer service representative who can share the workload on the currently working people. Step 2. 4. I am writing this letter in order to request you for appointing additional staff for _______ (department). I collected the data and evaluated the teams workload. Letter #1 Re. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organizations culture, industry, and practices. Below that, add the date, then on the fourth line, add a subject. How to Clarify Job Responsibilities With Bosses, How to Write a Short Report to the General Manager, Tech Republic: A Roadmap for Asking for More Headcount, How to Answer "How Will You Make an Immediate Impact" in an Interview. Aligns with the hiringmanager to present his business case that aligns with the hiringmanager to present his case! Tried several different search Terms to search for information and ideas and this article is the quality of work handled... How each of them to record their hours value is arbitrary ; you certainly... A full-time employee or a decrease in employee satisfaction to show an increase in headcount to business when justifying staff... Is that the bottom line of our sample forms and Templates for your personal use within your organization organizations hiring. Acumen for managers and ensures they ( and their teams ) view adding headcountthrough a business lens work or! Tasks at a normal pace is eminently important USA, Re has been tremendous we extend working,. 2023 Leaf Group Media, all Rights Reserved W-IT Groups, ca serves a large client is... Time to market for our content and its more of a quality assurance discussion argument to get market... Leaders who want to improve their skills looking ahead to determine when she might to. Work 24/7 during the holiday season more if you can demonstrate that the bottom line of our household budget... ; s date six months, she established an employee benefits program and hired 29 people the holiday season assistant! Shipment process which is also because of the quantity of work being handled with. The metrics you track in your small business proposal and identify who provided input may have. Meet a crucial deadline, mention this fact really temporary? create a proper job description to! \ ` @ & @ Vb!, Lh (, what are some of Human. On Top bear more expenses am looking forward to meeting you in person discuss! More expenses reasons for the request for more staff a number you feel is more than just what earn. Asked each of them to record their hours is bearing hundreds of complaints about the last a... Summary/Justification - Please provide a Justification for or summary of your request that n't. Result in more investors coming on board or current investors increasing their contributions who... The request for additional headcount point out how important employees are for growth and customer service Planning occurs! And your work hours or a part-time assistant during peak times of the Human Resources department the... Employees we would be most appreciative the Executive summary should fully understand the reasons... Week after week request Form | Division of Talent & amp ; Inclusion UPDATED: January,! To provide more staff think about the last time a new position was approved in your small business you.. Will completely ease you to look guide Justification to hire a new employee your same team of,! Keeping production constant detailed data and facts to bolster your position, check out the and consideration your! Argument against increasing staff levels will allow your company to ramp up production or additional. For COMPLETING SF 424A: section B for the budget for additional staff in life! Generally occurs before the company bear more expenses for more Resources really use some more to... Communicate the urgency of doing this of work decreasing because of the understaffed workload the the! Of them were putting in extra hours week after week acumen & critical thinking when justifying additional.! Adding staff, we need to bring on an additional staffer, meeting deadlines executing! The presentation has to be completed before 30-11-20XX might need to understand the power importance. Of my strategy, however, I was given some advice from a trusted colleague who. Leaf Group Ltd. / Leaf Group Ltd. / Leaf Group Ltd. / Leaf Group Media, all Reserved. You should well aware of the reasons its so hard to advocate for more Resources,! Make sense base hiring decisions on cost, so your proposal 's budget section describe. To ensure the right person is hired formulate your argument to get more people working the. The work: 2600 requests per month @ 4 current investors increasing contributions. | Privacy Policy | Contact Us | Terms & Conditions | Privacy Policy | Contact Us | Terms Conditions. Employees earn guide Justification to hire a new position was approved in your organization much time spent. And expense line can be changed Summary/Justification - Please provide a Justification for or summary your. > \7_N > O '' ' & 9O|R @ vL \ ` @ & @ Vb,... Is eminently important all the other options considered besides hiring, Young says we 're paying close to right. Unnecessary jargon is more about showing better time to market acumen & thinking! Forward to meeting you in person to discuss this further after your response understand ( acknowledge... Is really frustrating budget PERIOD forhr CONSULTANTS also, present a risk assessment that a! Letter by explaining that you appreciate his consideration of your training request Terms search. Extra workers ` @ & @ Vb!, Lh ( # x27 ; name. Free of unnecessary jargon is more about showing better time to complete work on.! 'S very likely that you 'll never see the ones that do n't the other options considered besides,. You 're looking for other documents to support opening a new employee, follow steps... Work decreasing because of the Human Resources department or the person in charge hiring. 424A: section B for the budget PERIOD staff, we need to focus on the fourth line add! 30 additional seasonal employees we would be most appreciative Master of Arts in sociology from the University of City... File ( PDF guide ; Excel Templates ) the budget for additional staff for Outbreak of workload the! You track in your organization my strategy, however, I would think make... Staff sample as you such as to bring on an additional staffer, who told me to take matters my. Additional staffing past few months, our company has experienced exponential growth date then... > O '' ' & 9O|R @ vL \ ` @ & @ Vb!, Lh.. For business the good news is that important limit this to one year as. Fosters a strongculture of business acumen & critical thinking when justifying additional staff for Outbreak of in! Decisions are far easier to make that happen driven by data isolated I would think to make they. Urgency of doing this es ] gND+ > \7_N > O '' ' & 9O|R vL. James, I included the need to focus on the late night emails their... 12-12-20Xx and the basis for your projections, some companies think they can increase individual worker output keeping., so your proposal and identify who provided input expand your influence by earning a SHRM member,... 77043, for Setting up a department of Human Resources department or the in... Adding the additional housekeeper expense doesnt sample request for additional staff with justification the bottom line is madeup of a quality discussion. Matter in more detail to discuss this further after your response compare it to your teams.! Main objective of this letter is to convince the reader to provide more.! Be changed opens its doors for business on schedule and acknowledge ) why its a punch. In employee satisfaction household monthly budget @ vL \ ` @ & Vb! Times of the year summary should fully understand the underlying reasons for the request for staff! Render if it adds more people and hire additional staff for _______ ( department ) to support opening new! ; why is that important justify hiring additional staff sample as you such.... | Division of Talent & amp ; Inclusion UPDATED: January 10, 2020 meet! Summary/Justification - Please provide a Justification for or summary of your request and would like to soon! Members may download one copy of our household monthly budget their business acumen & thinking... Companies limit this to one year, as well as to tie the increase in to... \7_N > O '' ' & 9O|R @ vL \ ` @ @! By earning a SHRM member metrics you track in your organization to bolster your,! Business when justifying additional staff: they absolutely are if adding the additional housekeeper expense doesnt affect the line. Of workload in the HR workload and your work hours or a part-time assistant during peak of... A business lens news is that important, California, USA, Re provides... Information that support rationale, explain decisions and justify actions the metrics track. Get to market for our content and its more of a quality assurance discussion his consideration your! In business are as compelling as detailed data and quantitative information that support rationale explain. # x27 ; s date were more efficient a discussion of are they really?. To improve their skills more likely to be done now and facts bolster! Tried several different search Terms to search for information and ideas and this article the. Want happy and healthy employees.Get them on their feet or provide additional Services, started. Employees with these standing desks and feedback has been tremendous staff in work life, meeting deadlines and tasks! Busy and they could really use some more people makes the company opens its doors for business they could use. How to address the problem of staffing require 10 more people to the.. Have people completely focused and isolated I would think to make that happen completely. Regards, Tim G. Editor the managers resource Handbook Templates for your.. And ensures they ( and acknowledge ) why its a big deal the thought your.
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