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What are my rights and options here? Please note that ticket prices vary and will be higher for 3D and IMAX showings and Luxury and VIP seating. In the UK children under 12 years of age are permitted to view films with either a U, PG, or 12A certificate, provided always that: We will provide you with a means of contacting the Site moderator in the event of abuse through the use of a report abuse button. Will these be waived? Vue Accrington We can see if people find things easily and improve site navigation. Please protect this card as it may be used by anyone presenting it at a Vue Cinema in the UK. 4. In these circumstances, the entrant acknowledges that the Promoter may nevertheless disclose such information in full to the UK Advertising Standards Authority and/or the Advertising Standards Authority for Ireland (as applicable) if required to do so. 12. In the unlikely event of a failure of Vue's IT and communications systems, Vue may be unable to accept Gift Cards as payment during such system failure. 15 - Scene bar upgrades at Manchester Printworks Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. Vue Stirling donation to a silent auction for charity. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. Please note that due to Vue's advance booking policy the film and performance you wish to attend may be sold out and seats might not be available. We'll text or email them a link to their gift online, ready whenever they need it. A) Im hoping these companies do the right thing and change their terms. object to us processing your data, in particular where we use the data for direct marketing, including profiling for direct marketing purposes (this right to object does not apply if we must process the data to meet a contractual or legal requirement); and/or In particular, all Gift Cards have a validity period of 12 months and unused balances will be lost after the expiry date. Credit card and billing information cannot be read as it travels to our booking system. Sale, in the United Kingdom (excluding the Republic of Ireland). Each e-code is valid for one admission ticket and must be used at the time of exchange and cannot be exchanged for gift cards. In all other circumstances, our liability to you shall be limited to the price paid for your ticket. These vouchers may not be re-sold. Further information on the Test & Trace initiative can be found at the following website:https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works, Any queries on Vue Entertainments data collection processes in relation to Test & Trace should be emailed to [emailprotected]. However, given the current circumstances, you should be offered a change of date or a refund. 3. increasing the quality and visibility of the modern slavery and human trafficking information available on our group intranet site. Contact number of lead customer. To contact you where you provide us with market research feedback or pass this data to a third-party business partner of ours for panel market research analysis. For more information about Vue Entertainment's sharing of your data, see Data sharing. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion If the Promoter considers it appropriate, or if it becomes necessary for reasons beyond the Promoters control, a prize may be varied or swapped for a suitable alternative of equal or greater value in our discretion. 15. For any queries relating to data protection please contact [emailprotected] or by writing to them at FAO: Data Protection, Vue Entertainment, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. At all times, we will endeavour to ensure that advertised film schedules are materially accurate and that films are shown in accordance with such schedules. Select The Card issuing bank name. and the 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later. There are a few ways you can check your Kroger gift card balance: Visit our website and click the ' Check Your Balance ' tab in the top bar. We are also participating in the NHS Test & Trace program. These are called session cookies. 8 - Our Screen Vue Birmingham Star City If you select cinema as your Lifestyle Benefit, the Administrator will use the postcode originally provided to Lloyds Bank to identify your nearest Cinema Supplier. 1. Send your question below and we'll get back to you as soon as possible. For all tickets purchased on the website (other than at the specific cinemas listed below) a booking fee for booking your ticket(s) (including Meerkat Movies) remotely is payable in addition to the ticket price. A) If they expired months ago, there are no grounds if its not connected to the current event. Vouchers & gift cards 6.3 Refunds will be made to the same payment card used to make the booking (or such other method set out above). Vue Lancaster Generally, we consider the risk of modern slavery or human trafficking occurring within our supply chain to be low. Where seating is allocated at the time of booking, we will endeavour to ensure that you are provided with the seat that you have booked. Any refunds issued pursuant to this clause 17 shall be refunded back to the original method of payment A cookie is a small text file which sits on your device or browser and assists with information flow and functionality. Purchasing your tickets Customers redeeming Vue or third party-issued vouchers that offer a percentage discount on the ticket price (including, but not limited to EE Film Card) will receive the discount on the combined total of the applicable price for the selected seating category plus any additional charges. The promoter of this Competition is Vue Entertainment Limited, 10 Chiswick Park 566 Chiswick high Road, London W4 5XS (Promoter). 18. Buy the Vue gift card and treat yourself to: To get in touch, please visit the FAQs & Contact us page and click the chat icon in the bottom right hand corner. Vue Portsmouth, Book online from 5.99, buy in venue from 6.99 No monetary refunds will be given for tickets that were not directly paid for. We engage and share your data with third parties for the following services: We therefore strongly advise that if you book in-person and pay in cash, you seek a refund in-person at a Vue Cinema; or. Summary of how we use your data and your rights. If you unsubscribe from marketing communications we keep a record of this request indefinitely to ensure we do not send you direct marketing again. Vue reserves the right to withdraw or amend this listing at any time. Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). 5. However, we cannot always guarantee the accuracy of the advertised schedules. Each winner will be selected at random by a computer from the qualifying entries received by Vue on or before the last day of the calendar month to which the draw relates. Otherwise you will be allocated your nearest cinema Supplier (for new Customers) or be deemed to have chosen the same benefit and Supplier for the following benefit year (for Renewal customers). Vue Norwich Each voucher can only be used once and will expire on redemption. When we monitor Vue Entertainments website, social media platforms (such as Facebook and Twitter) and online services including our mobile app and responses to email marketing. Ster Century (UK) Limited, a subsidiary of the Vue Entertainment Limited, is also registered with the ICO as a data controller, along with the following members of the Vue International Group, as they control certain employee or customer information: 1. 4. ABOUT VUE AND THE COMPETITION To run our business and pursue our legitimate interests, we use your information. 1. An 90p booking fee is additional for tickets purchased online or via the contact centre applies for the locations listed below: PRIVACY AND PUBLICITY 19. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way. 3.1 Any tickets that you have booked by redeeming a voucher will only be refundable or replaceable where expressly stated in the terms of that voucher. Use cookies or similar technologies on the website, app and in marketing emails, including analytic cookies. Be aware, you may have to pay a small service charge for this. The holder is not entitled to any preferential right over other cinema patrons. This does not affect your legal rights. Instructions on how to locate and edit permissionsHERE. o infringe any right of confidence, right of privacy, or right under data protection legislation; Guests to Vue Manchester Printworks and Thanet who are under the age of 12 must be accompanied by a guest who is 18 years or older at all times. Instructions for both below: Swiped: Select the button next to [Swipe Card], then proceed with swiping the Gift Card. 13. HOW TO ENTER THE COMPETITION Cart Cart expand/collapse. 1. Vue Hamilton the large majority of our suppliers are large international organisations with comparatively robust and sophisticated prevention and compliance policies (overseen by professional compliance teams) in relation to modern slavery and human trafficking; and. All ordering information (including names and credit card details) is encrypted using a "secure sockets layer" for maximum security. This policy details how any member of staff with concerns about a potential issue (including potential occurrences of modern slavery or human trafficking) should bring the matter to the attention of senior management. Vue Blackburn To get in touch, please visit the FAQs & Contact us page and click the chat icon in the bottom right hand corner. Unless stated otherwise in any specific competition terms and conditions, no entrants, winners or their guests shall be obliged to take part in any photo publicity without their prior consent. Details will only be disclosed (if permitted by law) after prizes have been validly claimed. These cookies dont capture your personal data and we wouldnt be able to identify people from the information. any equipment or network on which the Site is stored; any software used in the provision of the Site; or. A) You are entitled to a refund. Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms of Use on the basis of which you are permitted to use the Site, and may result in our taking all or any of the following actions: immediate, temporary or permanent withdrawal of your right to use our site; immediate, temporary or permanent removal of any posting or material uploaded by you to our site; legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; disclosure of such information to law enforcement authorities as we reasonably feel is necessary. Where any member of the Vue International group enters into a contract with any supplier for the provision of goods and services, we will always seek to ensure that such contract contains an obligation on the supplier to comply with applicable modern slavery and human trafficking prevention laws and regulations, and to maintain appropriate and robust policies and procedures in that regard. 13 - Gold Class This involves us making an assessment of when we can rely on our legitimate interests. Other Promotions: Any other promotions run by Vue will be governed by their own separate terms and conditions 2 - Premieres Vue Thurrock 18. If you have a Kroger gift card, weve made it easy to see whats loaded onto your card. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way. By entering the Competition, you confirm that you agree to and will be bound by these Terms and that you have read and understood the Privacy Policy. More information about your rights and how to exercise these is set out in the Your rights section of the Privacy Policy. WINNER SELECTION AND NOTIFICATION These vouchers may not be combined with any other ticket offer. Why isn't my Justice credit card accepted as a payment option? The number of seats available in each seating category may vary by screening and site and may be adjusted at any time prior to screening and without notice. No more than one (1) entry may be made per household per week. Where vouchers are refundable or replaceable, this paragraph sets out the basis on which vouchers are refunded or replaced. Severability and Waiver: Each of the paragraphs of these Terms operates separately. We will use your data to comply with laws and regulations. The quoted price offer is not valid in conjunction with the following ticket packages/screenings: 6. Strictly Necessary Cookies support our websites and app operation. Entries must relate to your own personal experience of a Vue cinema. In the financial year ending 30 November 2017 Vue International adopted a revised group procurement policy, which is being rolled out across the groups operating territories in the 2018 financial year. 6. Photographic identification will be required for entry into any films starting at or after this time. 4. children under 15 years must be accompanied by an adult to watch any film with a 15A certificate; and; Vue Staines 23. We are allowed to use your data only if we have a proper reason to do so such as: If you would like to reprint a restaurant certificate . But that contract has become frustrated as the parties cant perform under them because of whats happening amid coronavirus. We are under no obligation to refund you or exchange your ticket(s) in the event that you make any error when purchasing your tickets through the Site (including but not limited to selecting the wrong film or the wrong number of tickets), if you are excluded from viewing the film for any breach of these Ticket Terms or the Guest Admission Policy , or if your ticket is lost, stolen or damaged. Information we provide on the website These allow us to see which promotions seem of interest to our customers, and if a particular offer seems to interest you. Your use of the Site means that you accept, and agree to abide by, all the policies in this Acceptable Use Policy, which supplement our Website Terms of Use. 2. A list of winners for each prize draw or competition can be obtained by sending a stamped addressed envelope together with details of which prize draw or competition winners list your require to the promoter within 30 days from the relevant closing date. Register your card. You must comply with these terms of use and all laws, rules and regulations applicable to your use of the website and any of its contents (including any database or other data). We record static or moving imagery of customers and staff via CCTV systems in our cinemas for the prevention and detection of crime, for safety and security reasons and to support the effective management of our business operations by monitoring visitor experiences at our cinemas. The balance of a Gift Card cannot be used towards the purchase of another Gift Card and may not be exchanged for cash or credit. A copy of the latest Gift Card terms and conditions may be obtained by contacting Vue Guest Services via our webform through our FAQs page here. 19. 2. Copyright in the design and architecture of the website is owned by Vue. Gift Cards can only be redeemed by the issuing business, using the Gift Card Virtual Terminal. This will be clearly notified to you during the booking process. If you have a voucher or gift card you're unable to use or a firm is offering credit instead of cash for a cancelled or postponed good or service, here are your consumer rights. Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). Can not always guarantee the accuracy of the modern slavery and human trafficking information available on group! Cards can only be disclosed ( if permitted by law ) after have... A silent auction for charity months ago, there are no grounds if its connected... Select the button next to [ Swipe card ], then proceed with the. Price offer is not entitled to any preferential right over other cinema patrons not send direct! The gift card to [ Swipe card ], then proceed with swiping gift... Starting at 7pm or later proceed with swiping the gift card, weve it... Vue cinema in the NHS Test & Trace program and improve site navigation the basis on which the ;. 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