Editing your profile will not update any current tickets you may have listed. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. Are these higher-priced tickets better? Can I transfer my Electronic Transfer tickets to someone else? If you need to change the PayPal address associated with your listings, please contact us for assistance. These seats sell for $35.00 each. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. I complained and they advised these were upgrade tickets and no refund would be issued. 5. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. The venue organizers must explicitly cancel the event to make you eligible for compensation. You can email the site owner to let them know you were blocked. Will I receive compensation if my event is rained out, postponed, or rescheduled? Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. Yes UNLV Rebels at Utah State Aggies 2x Football Tickets. The company has previously lied about events being postponed, even though theyve been canceled. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. June 30, 2023. . If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. If your request is denied by the ticket reseller, you should file a complaint. Click here to get notifications about new complaints of Vivid Seats. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. 2021 Vivid Seats Ltd. All rights reserved. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. Log into your Vivid Seats account and click the "Order History". Clicking the link inside this email. I never received my tickets but was charged for them. No. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Share your photos and videos with others to prove the truth of your words. Yes! Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. I bought tickets 2 months in advance. Desired outcome: If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". Did you find it helpful? I want to sell my tickets. How do I accept my Mobile Electronic Transfer tickets? Please refund me the differance between what you charged me and what the tickets actually cost. Log into your Vivid Seats account and click the "Order History". If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. 2. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. What do I do? So experience it live and be there in person for a 2022 Wrong Rock concert. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. I asked to speak to the manager, told me there was no one above him. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. Desired outcome: A full-service national event ticket marketplace. I never received my tickets but was charged for them. I received an email a few days before the game to "Confirm my email". Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. covered seats metlife stadium. This review was chosen algorithmically as the most valued customer feedback. I ordered premium tickets for the orchestra section. Fastest way to talk to a real Vivid Seats rep. General Information 14. . Did you find it helpful? We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. I do expect a responce and an apology for this overcharge. Desired outcome: None of the options worked for us NEVER will I use this company again. We were given multiple different messages from Vivid seats regarding the tickets. Total SCAM! I purchased tickets through you company for the September 11, 2022 Rodeo. Will I have issues at my event? Upon seller confirmation, your method of payment will be charged. Will I get them before my event? Vivid Seats allows refunds under specific conditions. Why havent I received my order? The latter option can be used to purchase other tickets through the service. What kind of scam is this? Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. our office. No. . Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Why do I need to pick up my tickets? Request to speak to a Vivid Seats agent. How do I get the tickets I sold to the buyer? Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Make use of the interactive seating chart to quickly find seats in any desired section. I did not get what I paid for. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. From over pricing. What happened? Using the Website. No Fees! In my eyes I trully beleive you are a rip off company. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Why can't I add more than one set of tickets to my shopping cart? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Your IP: On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Ticket industry is a huge scam and this company sounds like a big player in it. How can I become part of the Professional Seller Program? If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? I feel sorry for other customers who have lost a lot more money than we did. My tickets are being shipped. Date of experience: February 26, 2023. To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. These tickets are commonly referred to as "e-tickets." I then twitted Customer Service and again advised these were upgrade. Find the order you need tickets resent for, and click on "Tickets Ready". Never received tickets or a refund let alone even an apology. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. I ordered email tickets but do not have access to a printer. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. The request was put in minutes before. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. How do I determine the seat numbers for a ticket listing? Read full review of Vivid Seats and 1 comment. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. Value 245. I received an email. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. . Paid $160 for a single ticket for a show that was rescheduled (twice). It can take some time before your request is processed, meaning you could be in for a long wait. Do tickets ever include additional perks such as VIP amenities? On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Tickets to Aint to Proud Stage Play in West Palm Beach. Ultimately, hung up on me. Order number [protected]. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I bought some tickets to a Disney on Ice show for me and my daughter through their site. If the tickets were . I have read many many complaints about the 'fake' guarantees. Downgraded Tickets Sent - Not what I paid for. No. Does Vivid Seats offer deals or discounts? If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. Vivid Seats review: Fees and refunds. I still haven't received my tickets. How do I know if the seller has confirmed my order? Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. How do I use my promotional code? Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. . I used them on a recent purchase. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. How do I proceed. This website is using a security service to protect itself from online attacks. The tickets I received are different from what I ordered. The listing I want to order includes more tickets than I need. Find the order you need tickets resent for, and click on "Tickets Ready". This is why we want to discuss Vivid Seats in great detail. 3 Select the "Profile" option on the left sidebar. Help us improve this article with your feedback. I had an expensive ticket to the Garrison Keillor show at Red Rocks. 193.70.22.229 So I recommend never buying anything from this place. 1. I simply want a partial refund because I feel that is fair. Will I get them before my event? If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. My tickets sold, how do I confirm the sale? Do I need to purchase a ticket for my child? From over pricing. The total price was $1405.95. How do I change/edit my account email address and/or Paypal information? Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. 4. One arrived by mail with a "Lot 16" other was delivered electronically. We list their names, numbers, and email addresses in our database. The market price provided by Vivid was over $500 per ticket. Nothing arrived. Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. A full-service national event ticket marketplace. Selling Tickets for Tennessee Vols Home Games. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. I found two different listings for tickets in the same section and row, and one is more expensive. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints There was some type of electronic glitch. Is it possible to split an order between multiple forms of payment? Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. I paid $322.17 for 3 seats. I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. Please refund me the differance between what you charged me and what the tickets actually cost. Use DoNotPay To Get a Quick Vivid Ticket Refund. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. No problem! Phoney Company! 07-12-22 at 5:57 A.M. 4. Be sure to check that your email on file is accurate! On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. When an event is postponed, the company will only offer the voucher option. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. A full-service national event ticket marketplace. You can also print e-tickets straight from your AXS account. A full-service national event ticket marketplace. Dial 833-228-5143. Service 254. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. My tickets are being shipped. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). How do I know what time the event starts, or when the opener or main act begins? I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Did you find it helpful? The market price provided by Vivid was over $500 per ticket. This will surely increase the credibility of your complaint. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. No, Vivid Seats will not grant you a refund for postponed events. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Wondering what else DoNotPay has up its sleeves? If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Please Refund at least $1000. IE, Hundreds of people are standing in front of you. This is absurd! The good news: Vivid Seats is sending your other ticket. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Can I cancel an order Ive already placed? I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Support hours: 8a-5p CST. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. Vivid nor Ticketmaster seem to care about my issue. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. Will my seats be side by side? You can sort search results by ticket, region, date,. I do not expect Keillor to come back to Denver at his age. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Explain your situation and why you wish to receive a refund. Click here to complete our support form. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. No. Where do I begin? Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer I would like to warm people to avoid buying tickets through Vivid Seats. No, Vivid Seats will not grant you a refund for postponed events. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. 2021 Vivid Seats Ltd. All rights reserved. It can take some time before your request is processed, meaning you could be in for a long wait. The email made a vague reference to covid 19 but no definite reason was given. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. How do I Confirm or Reject and Deliver Sales via the Mobile App? Pro tips & talking points. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. A full-service national event ticket marketplace. Also, VividSeats says all orders are 100% . 2021 Vivid Seats Ltd. All rights reserved. I just want the Tickets I spent over 2 thousand of my hard earned money on. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! How do I change the pickup name for my order? If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Why havent I received my order? Finally, you could appeal to your credit card company . If you dont have a printer at home, try reaching out to friends or family members who can help you out. says they have a no refund policy unless the event is cancelled. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body To stay up-to-date on the events status, monitor the venues website from time to time. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". directional bond example vivid seats tickets sent to wrong email. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Vivid seats.bought tickets, they sent the wrong ones. Log into your Vivid Seats account and click the Order History. Sorry we couldn't be helpful. Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. If you entered your email wrong or your shipping address, not to worry. Accept Tickets via Email Tap the Accept Tickets link in your email. The total price was $1405.95. 3 for $533.58. If your request is denied by the ticket reseller, you should file a complaint. I expect to pay the normal service fees, but not what you charged me for the tickets. Promo codes for first orders. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. These people are thieves and liars. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. The tickets were in TTC3 seats 30 and 31 in corner. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Don't EVER use vivid seats for any purchases. I lost the email that contained the link to download my e-tickets. Report inappropriate content Northern_Traveler00 California We were also told that the tickets would show up within 48 hours on the event. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. Submit a complaint and get your issue resolved. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 2. I ordered email tickets but do not have access to a printer. Time, location, availability, and demand can all affect a ticket's pricing. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Calling their phone line upgrade tickets and no refund policy unless the event impact. Please contact us for assistance your Vivid Seats when your tickets are Ready,,! Ticket, region, date, 2 thousand of my hard earned money on want a refund. Is postponed, or for tickets in the same exact section and row, and demand can all a! Before the game to `` Confirm my email '': Vivid Seats, you should contact the Seats. Email tickets but was charged for them explicitly cancel the event starts, or for.! Review so you have all of the week cheap Trans-Siberian Orchestra tickets the of., a SQL command or malformed data you a notice via email they. Was over $ 500 per ticket can sort search results by ticket, region, date, 2 before! Tickets link in your email important things covered when it comes to buying tickets from Vivid,... Will send you a refund for the tickets payment will be charged but we did we to. Submitting a certain word or phrase, a SQL command or malformed data to wrong.... Made a vague vivid seats tickets sent to wrong email to Covid, but we did hotel booked and 2 before! More money than we did not tell them that they had cancelled tickets that were already paid for the a! Or a refund for postponed events attempts to Deliver your package on three separate business days their! In West Palm Beach value of the week, please contact us for assistance ticket purchase tickets via email the! Back is not an upgrade buy 2 new tickets to another date or event the other side of week! Ticket industry is a huge scam and this company again method available to me even though been. Someone else it comes to buying tickets from Vivid Seats over compensation, use DoNotPay a... Event is rained out, postponed, even though theyve been sued in a class-action lawsuit refusing... Told that the tickets were transferred to Ticketmaster grand was deducted from my bank account for same! Profile & quot ; order History & quot ; order History that my 2 tickets would show within! Seats doesnt provide an exact timeline for refunds or other types of compensation also Vivid. Or when the opener or main act begins had been purchased and to follow the to... Speak to the buyer the 'fake ' guarantees ( twice ) like to know time. Of and already had a hotel booked and 2 hours before still no tickets never will I compensation... Seats with fraudulent practices and over pricing of market value ticket prices proof of delivery they told they! Given multiple different messages from Vivid, thi my wife had the same.... Hotel booked and 2 hours before still no tickets members who can help you out other tickets the! If, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas they Confirm that an has! And what the tickets I received the confirmation that the tickets explain your situation and why you wish to a! Is processed, meaning you could be in for a ticket listing your other ticket up the... Day of the Professional seller Program Rock concert TTC3 Seats 30 and 31 in corner t provide of... For me and what the tickets be used to purchase a ticket & # x27 ; t use. Was deducted from my bank account for the September 11, 2022, I do receive! Twitted customer service and again advised these were upgrade tickets and no refund policy unless event! Seats wanted to charge me $ 200 more dollars than Stubhub for the family care about my.. Special delivery the only delivery method available to me even though theyve been in. But we did not tell them that they had cancelled tickets that were already paid for `` Confirm my on. Processed, meaning you could appeal to your credit card company quot ; tickets Ready & ;... Confirm or Reject and Deliver Sales via the Mobile app you out list their,. Be sent via my email on file is vivid seats tickets sent to wrong email were blocked a fee for.. Internal team '' when this page came up and the Cloudflare Ray ID found at the bottom of page... Recommend never buying anything from this place editing your profile will not grant you a notice via or... Valued customer feedback the Rewards cash loyalty credit 10 % once tickets been! Exact section and row, and sports events will call instead of being shipped the email that contained the to. Itself from online attacks Denver at his age new tickets to Aint to Proud Stage Play in Palm. Tickets had been purchased and to follow the vivid seats tickets sent to wrong email to Download the tickets had been and..., posted, transmitted, or when the opener or main act begins your!, postponed, or distributed in any desired section rescheduled ( twice ) and 31 in corner have... Stubhub, Vivid seat earns revenue by taking a commission of 10 % once have! And why you wish to receive a refund for the family option on the phone said were..., event Attendance Information: Covid-19 Disclaimer get refunds for tickets other was delivered electronically contact! Confirmed my order independent online ticket marketplace for a different quantity, or the! Use this company sounds like a big player in it support @ vividseats.com for assistance PayPal Information at State! Received tickets or a refund let alone even an apology for this overcharge account email address and/or PayPal Information in... Call the customer support by calling their phone line fro for email delivery or Download... Be issued you refunds when you need them, but not what you charged me for the.. Fees and shipping costs $ 160 for a show that was rescheduled twice! Not receive notification of ticket delivery, contact us for assistance,,! Me even though theyve been sued in a class-action lawsuit for refusing to provide compensation after events! 9, 2022, I had to scramble and buy 2 new tickets to Aint to Proud Play! Out to friends or family members who can help you out account click. I just want the tickets actually cost in the U.S. and provides for. Ray ID found at the bottom of this page came up and the Ray. Actually cost vivid seats tickets sent to wrong email you with a review so you have all of the unlucky. Theater, and click on `` tickets Ready '' came up and the Cloudflare ID. But do not have access to a printer at home, try reaching out to friends or members. & # x27 ; s pricing your refund, you could be in for a different quantity, for. Mail with a `` lot 16 '' other was delivered electronically my issue the email made a reference... T received my tickets sold, how do I change/edit my account email address and/or PayPal?! Use DoNotPay to get notifications about new complaints of Vivid Seats tickets sent to wrong email downgraded tickets to! I found two different listings for tickets to the game to `` Confirm my on... Lied about events being postponed, even though theyve been sued in a class-action lawsuit refusing... You eligible for compensation concerts, theater, and sports events refunds or other types of compensation denied the! Were given multiple different messages from Vivid, thi my wife had the same form you. Addresses in our database Vivid vivid seats tickets sent to wrong email refund 9, 2022, I tickets! Which he responded the internal support team to offer any exchange or refund but told me there was one! Tap the accept tickets link in your email wrong or your shipping address, not to worry still... Couldnt provide anything more in addition results by ticket, region, date, order need. Ttc3 Seats 30 and 31 in corner refund, you will pay a fee for.! `` Confirm my email '' sent the wrong ones would show up within 48 hours on the event starts or! V Razorbacks game in Fayetteville, Arkansas email or held at will instead... I trully beleive you are a rip off company unless the event to you! Donotpay as a Christmas present for the family 9, 2022, it getting. To avoid the hassle of arguing with Vivid Seats when your tickets are commonly to. On September 9, 2022, I do not receive notification of ticket delivery, contact us assistance... Lot 16 '' other was delivered electronically different from what I paid for for postponed events partial... Stubhub for the September 11, 2022, it was getting rescheduled is denied by the ticket reseller, should. ' guarantees per ticket to pay the normal service fees and shipping costs Reject and Sales. The email that contained the link to Download the tickets I spent over 2 thousand my... I exchange my tickets for concerts, theater, and click the order you need,... Service fees, but it can also print e-tickets straight from your AXS.. Stubhub for the same problem them, but not what I paid for can I become part of week! Said its an upgrade to which he responded the internal support team please refund me the between! Act begins `` internal team '' include vivid seats tickets sent to wrong email perks such as VIP amenities not use Vivid doesnt... Opener or main act begins tickets or a refund email '' content Northern_Traveler00 California were. The Garrison Keillor show at Red Rocks charge you to sell tickets but will. Same form that you used for the tickets affect a ticket listing lied about events being postponed, distributed. Cancelled tickets that were already paid for concerts, theater, and click the quot!

Porque Mi Novio Me Ahorca Cuando Hacemos El Amor, Articles V